Data Privacy Policy
Welcome to Gambino's Privacy Policy. This page explains what information we collect when you use our games and services, how we use and protect that information, and the choices available to you. We aim to keep your personal data secure and to be transparent about how we process it.
Types of data we collect
We collect several categories of information to operate and improve our services. These include personal data you provide directly, technical data generated by your device and app usage, and transactional data related to purchases and account activity.
Personal data
Personal data may include your name, email address, profile information, social login identifiers if you connect via third-party accounts, and any information you submit in support requests. We collect only the information necessary to create and maintain your account, provide customer support, and communicate important service updates.
Technical data
Technical data covers device identifiers, IP address, operating system, app version, crash logs, and performance metrics. We use this data to ensure app stability, diagnose issues, and deliver a consistent experience across devices.
Transactional data
This includes records of purchases, in-app transactions, purchase receipts, and currency balances within the game. Where payment methods are used, we may retain transaction references and payment tokens but we do not store full payment details such as card numbers on our systems.
How we use information
We use collected data to operate and improve our services, manage accounts, process transactions, respond to support inquiries, and prevent fraud or abuse. We may also analyze aggregated data to understand usage patterns and to develop new features. We do not convert in-game virtual currency into cash or third-party rewards.
Data protection practices
We maintain technical and organizational measures to protect data against unauthorized access, loss, or alteration. Measures include access controls, encryption of sensitive data in transit and at rest where appropriate, regular security reviews, and staff training. Despite these measures, no system is completely secure and we encourage strong account passwords and careful management of login credentials.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, measure performance, and serve basic analytics. Third-party analytics and advertising partners may also use cookies to provide aggregated usage reports. You can manage cookie settings through your device or browser and opt out of certain tracking via available tools.
User rights
You have rights over your personal data including the right to access, correct, and request deletion of your information, where applicable. You may also object to certain processing or request restriction of processing. To exercise your rights, use the account settings in the app or the support channels available in the platform where you access our services.
Access, correction and deletion
If you wish to view, update, or remove information linked to your account, sign in and use the profile or privacy settings. For requests that cannot be completed from your account, contact us through the in-app support form or the platform support channels. We will verify your identity before fulfilling requests to protect your account.
Information sharing and third parties
We share data with service providers who perform services on our behalf, such as hosting, analytics, and payment processing. We limit the data shared to what is necessary for those services. We may also disclose information to comply with legal obligations or to protect the rights and safety of users and our services.
Privacy policy updates
We may update this policy from time to time. Material changes will be communicated through the app or posted on this page. Continued use of Gambino after changes indicates acceptance of the revised policy.